Return and Refund Policy

If you are not fully satisfied with your purchase, you may request a return within 14 days from the date you received your order.

Return Conditions

To be eligible for a return, items must meet the following conditions:

Items must be unused, unworn, and unaltered
Items must be returned in their original condition and original packaging
Proof of purchase (order confirmation or receipt) is required

Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to our error, such as:

A defective product
An incorrect item sent
A product damaged during shipping

In these cases, return shipping costs will be covered by us.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 7 business days and automatically applied to your original method of payment. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or refunded:

Opened or used perfumes
Wigs, lace products, and hair extensions that have been worn, installed, customized, cut, colored, or altered
Underwear, panties, boxers, or any intimate apparel
Sale items, clearance items, or promotional products